Shipping & Documentation Coordinator / Up $3200 / Joo Koon - #1101997

Location: Joo Koon (10 mins walk from MRT station)

Responsibilities:

• Act as the main point of contact for customer queries through multiple communication platforms including phone, email, and written correspondence

• Provide timely updates on stock availability, lead times, and shipment arrangements to customers

• Process and manage customer orders, ensuring accuracy in system entry and proactive follow-up on order status

• Coordinate with internal teams for non-stock or made-to-order items and inform customers once items are ready or delivered

• Maintain and organize sales-related documents, including shipping paperwork and letters of credit, and work closely with financial institutions when required

• Support sales operations through document preparation, meeting coordination, and sales data tracking

• Work collaboratively with departments such as technical support, finance, procurement, logistics, and warehousing to ensure smooth end-to-end order fulfilment

• Independently manage logistics documentation and customs clearance processes, including coordination with freight partners and customs agents

• Ensure smooth inbound delivery processes, monitor shipment status, and manage cost efficiency of transportation arrangements

• Update and verify purchase orders and invoices in internal systems, and address discrepancies in coordination with relevant departments

• Negotiate transportation rates within company policy to optimize delivery costs

• Proactively manage daily workflow, prioritize tasks effectively, and respond swiftly to changes in business needs

Requirements:

• At least 2- 3 year(s) of working experience in the related field

• Ability to work under pressure in a fast paced environment

• Self-motivated with ability to adapt to changes

• Knowledge in Microsoft Office

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. 

Contact Number: 9154 2691 

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