Technical Support (Pre-Sales) - #1101856

Our client is seeking a Technical Support (Pre-Sales) to join their team!

Are you passionate about providing top-notch technical support and driving sales success? Join our client's team as a Technical Support (Pre-Sales) specialist and play a crucial role in delivering exceptional customer satisfaction while supporting the sales team across Southeast Asia. This exciting opportunity offers the chance to work with cutting-edge security systems and develop your skills in a dynamic, multinational environment.

What you'll be doing?

• Technical consultation: Provide expert advice, system design, and solutions for sales projects across Southeast Asia.

• Pre-sales support: Conduct site surveys, attend client meetings, deliver technical presentations, and perform system demonstrations.

• Configuration accuracy: Ensure all system configurations and quotes are precise for the Southeast Asian region.

• Training delivery: Offer technical training to sales and technical teams, as well as on-site client training.

• After-sales assistance: Provide technical support for projects and customer service as needed.

• Quality assurance: Uphold Convergint's high standards and policies to deliver prompt and efficient service.

• Skill enhancement: Attend internal training sessions to continuously improve your expertise.

Who are they looking for?

• Industry experience: At least 3 years of relevant experience in security, electronic, or small electronic project implementation and commissioning, preferably in a multinational setting.

• IT knowledge: Basic understanding of security hardware, networks, and databases.

• System familiarity: Knowledge of security access control systems, CCTV, and alarm system products is advantageous.

• Pre-sales background: Candidates with technical pre-sales experience are particularly welcome.

• Communication skills: Strong ability to communicate effectively and coordinate with various stakeholders.

• Customer-focused: Client service-oriented mindset with a passion for learning and adapting quickly.

How to apply

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us!

We encourage applications from candidates of all backgrounds and experiences. Your unique perspective could be exactly what we're looking for!

All information received will be kept strictly confidential and will be used only for employment-related purposes.

Jobs DB Singapore Pte Ltd | 24C2640

Oh Zi Yi, Joey | R22107510

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