Customer Service Lead | Shifts | GROSS UP TO $3150 - #1101705

• Location: Woodlands Checkpoint

• Working Hours: 12-hours rotating shift (10am to 10pm / 10pm to 10am) (Work 4, Off 2)

• 2 hours break time

Job Description

• To assist Supervisor in overseeing the ground operation at respective site with respect to overall staffs deployment

• Attending to all operational matters and make situation decisions to minimize disruption to the operation

• Ensure that all staff deployed on site adheres to the general rules relating to personal safety, security & guidelines

• Ensuring proper distribution of workload among the team & providing training and guidance to CSO

• Attending to emergencies, urgent calls and implementing contingency plans procedures in accordance to SOPs

• Ensure that all office equipment, computer peripherals and communication equipment are handled and maintained in good working condition

• Submitting daily statement of accounts together with the relevant reports using the format approved

• Any other ad-hoc duties as assigned

Requirements

• Minimum GCE A Level / Diploma in any discipline with minimum 2 years of supervisory experience

• A good team player, with cheerful personality and positive attitude

• Able to multi-task and meticulous with details, good communication and interpersonal skills

• Willing to work on rotational shifts including weekends and public holidays

We regret only shortlisted candidates will be notified.

All applications will be treated with the strictest confidence.

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EA License No: 90C3494

EA Personnel No: R22110160

EA Personnel Name: Lim Wei Qi