Housekeeping Executive (Cleaning Management) - #1101543

Looking for Housekeeping Executive (Cleaning Management)

Job Scope:

• Manage daily houskeeping activities

• Oversee and manage a team of outsource vendors/cleaners

• Coordinate with manager and client to ensure quality service delivery

• Ensure cleaning teams adhere to safety and quality rules and measure when delivering cleaning operations

• Assist in the development and review of operation plans to improve work procedures and quality service delivery

• Plan and review daily cleaning job reports / elog for submission

• Facilitate planning of work schedules and deployment of manpower, effective work processes and capability development of staff.

• Assist in resolving existing cleaning contracts conflicts if any with service provider

• Conduct regular inspection to uphold the high level of cleanliness and work standards and to meet client expectation and audit requirements.

• Provide trainings to new hire cleaners and as and when new requirements to cleaners.

• Monitor cleaning staff attendance and conduct roll-call

• Manage and maintain cleaning equipment and supplies.

• Prepare and submit reports and statistics within a tight timeframe

• Key liaison personnel with the client on service level and performance standards.

• Provide and maintain a good level of staff motivation and discipline

• Conduct briefing to cleaning staff and regular monthly meeting with cleaning service provide

• Supervise and monitor any external service provider such as laundry and etc.

• Respond and update to user’s request promptly and escalate to manager.

• Assist to keep track of quotation submissions.

• Any other duties or task as and when assigned.