$3300/Mth | Desktop Engineer | Mon - Fri (Office hrs) - #1101541

Cornerstone Global Partners


Date: 6 hours ago
District: Ang Mo Kio
Salary: $2,800 - $3,300 / month
Contract type: Full time
Work schedule: Full day
Cornerstone Global Partners

Job Description & Requirements

Salary:

  • Up to $3.3k/Mth

  • Mobile allowance

  • Standby Allowance

  • Up to 1 month(s) Completion Bonus (Subject to performance)

  • 14 days AL

Job Description (1: Napier)

  • Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.

  • Perform troubleshooting for client platform related problems

  • Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.

  • Perform service request related to client platforms.

  • Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.

  • Involve in client platform implementation/upgrade project.

  • Willing to travel overseas on a short notice.

Job Description (1: Ang Mio Kio)

  • Oversee client platform setup, deployment, and maintenance, ensuring compliance with operational and business requirements.

  • Troubleshoot system incidents; provide root cause analysis and timely resolutions.

  • Respond to incidents and service requests, escalating and updating stakeholders as needed.

  • Monitor system performance, service levels, and configuration compliance; provide regular reporting.

  • Lead or support platform implementation and upgrade projects.

  • Conduct evaluation and research of new tools or systems to enhance platform performance.

  • Provide technical advisory to internal stakeholders or customers.

  • Manage system changes, ensuring proper documentation and approvals via change request processes.

  • Support pre-sales activities by gathering infrastructure requirements and proposing technical solutions.

  • Perform infrastructure design and requirement analysis based on application needs.

  • Ensure service-level targets are met; propose corrective actions where necessary.

  • Define and enforce facility management standards and best practices to maintain operational consistency.

For faster application:
Whatsapp Sharica Tan with your resume at 83022018 or
Email Sharica Tan with your resume to: [email protected]
EA Personnel: Sharica Tan Ying Xuan (R23113276)
EA Licence: 19C9859
Cornerstone Global Partners

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