$3300/Mth | Desktop Engineer | Mon - Fri (Office hrs) - #1101541

Job Description & Requirements

Salary:

• Up to $3.3k/Mth

• Mobile allowance

• Standby Allowance

• Up to 1 month(s) Completion Bonus (Subject to performance)

• 14 days AL

Job Description (1: Napier)

• Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.

• Perform troubleshooting for client platform related problems

• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.

• Perform service request related to client platforms.

• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.

• Involve in client platform implementation/upgrade project.

• Willing to travel overseas on a short notice.

Job Description (1: Ang Mio Kio)

• Oversee client platform setup, deployment, and maintenance, ensuring compliance with operational and business requirements.

• Troubleshoot system incidents; provide root cause analysis and timely resolutions.

• Respond to incidents and service requests, escalating and updating stakeholders as needed.

• Monitor system performance, service levels, and configuration compliance; provide regular reporting.

• Lead or support platform implementation and upgrade projects.

• Conduct evaluation and research of new tools or systems to enhance platform performance.

• Provide technical advisory to internal stakeholders or customers.

• Manage system changes, ensuring proper documentation and approvals via change request processes.

• Support pre-sales activities by gathering infrastructure requirements and proposing technical solutions.

• Perform infrastructure design and requirement analysis based on application needs.

• Ensure service-level targets are met; propose corrective actions where necessary.

• Define and enforce facility management standards and best practices to maintain operational consistency.

For faster application:
Whatsapp Sharica Tan with your resume at 83022018 or
Email Sharica Tan with your resume to: [email protected]
EA Personnel: Sharica Tan Ying Xuan (R23113276)
EA Licence: 19C9859
Cornerstone Global Partners