$3300/Mth | Desktop Engineer | Mon - Fri (Office hrs) - #1101541
Cornerstone Global Partners

Job Description & Requirements
Salary:
Up to $3.3k/Mth
Mobile allowance
Standby Allowance
Up to 1 month(s) Completion Bonus (Subject to performance)
14 days AL
Job Description (1: Napier)
Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.
Perform troubleshooting for client platform related problems
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
Perform service request related to client platforms.
Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
Involve in client platform implementation/upgrade project.
Willing to travel overseas on a short notice.
Job Description (1: Ang Mio Kio)
Oversee client platform setup, deployment, and maintenance, ensuring compliance with operational and business requirements.
Troubleshoot system incidents; provide root cause analysis and timely resolutions.
Respond to incidents and service requests, escalating and updating stakeholders as needed.
Monitor system performance, service levels, and configuration compliance; provide regular reporting.
Lead or support platform implementation and upgrade projects.
Conduct evaluation and research of new tools or systems to enhance platform performance.
Provide technical advisory to internal stakeholders or customers.
Manage system changes, ensuring proper documentation and approvals via change request processes.
Support pre-sales activities by gathering infrastructure requirements and proposing technical solutions.
Perform infrastructure design and requirement analysis based on application needs.
Ensure service-level targets are met; propose corrective actions where necessary.
Define and enforce facility management standards and best practices to maintain operational consistency.
For faster application:
Whatsapp Sharica Tan with your resume at 83022018 or
Email Sharica Tan with your resume to: [email protected]
EA Personnel: Sharica Tan Ying Xuan (R23113276)
EA Licence: 19C9859
Cornerstone Global Partners
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