Assistant Manager - Programme Management (8 months contract) - #1100938

Seeking a proactive and adaptable Assistant Manager for Programme Management to join a reputable executive education team.
This role involves overseeing the full cycle of planning and delivering professional training and executive education programmes. You will be key in ensuring a smooth, high-quality learning experience for participants while working closely with both internal teams and external partners.

Job Details:
Working hours: Mon- Thurs 8.30am-5.45pm, Fri 8.30am – 5.15pm
Salary: $3,500 - $5,000
Location: West
Duration: 6-8 months contract

Key Responsibilities:
• Oversee the entire programme lifecycle, including handling customer enquiries, managing leads, processing course applications, ensuring compliance with funding requirements, and coordinating programme delivery.
• Serve as the primary point of contact for course participants, faculty members, industry partners, vendors, and internal departments such as IT, Finance, and Operations.
• Provide timely and professional responses to all customer enquiries to ensure a positive and seamless experience.
• Efficiently manage multiple programmes simultaneously, meeting tight deadlines and handling high volumes of applications with strong prioritisation and time management.
• Supervise on-site programme execution, swiftly resolving any operational challenges or unforeseen issues.
• Support virtual and hybrid programme formats as needed, demonstrating proficiency in tools like Zoom and Microsoft Teams.
• Ensure all documentation related to funding and compliance adheres to SkillsFuture Singapore (SSG) regulations.
• Analyse operational data to extract insights and support strategic programme decisions.
• Participate in continuous improvement efforts, contributing ideas and solutions to enhance operational efficiency and service quality.

Requirements:
• Minimum Degree qualification in any discipline
• At least 4 years of relevant experience in programme management, event management, or customer service role, preferably from a fast-paced large organization or educational
• Strong coordination, event management, and project management skills
• Proficient in MS Office, Zoom, Teams
• Excellent communication and interpersonal skills
• Able to work independently and collaboratively in a fast-paced environment
• Detail-oriented with strong time management abilities


Click APPLY or WA Lavia at 8513 8179 with your resume!

We regret to inform that only shortlisted candidates will be notified!

Lavia Tay (R25130608)
RecruitFirst Pte Ltd (E.A.13C6342)