Customer Service Officer - #1100929

Job Responsibilities:

• Perform daily cash collection from service staffs

• Update service collection into CSM & ERP

• Print daily service collection report for Service Manager or Senior Technical Supervisor signatory

• Submit daily cash & collection report to Finance Department

• Update spare part used in daily jobs into CSM

• Update job status into CSM

• Scan daily job sheet and upload to server

• Respond to enquiries via email and phone

• Submit quotation to school for any service request

• Help spare part team to count stock during annual stock take.

Qualifications:

• Possess at least ‘O’ , ‘N’ level & ITE or equivalent relevant work experience.

• At least 1 year working experience in related environment.

• Proficient in MS Office Applications.

• Detail-Oriented, Passionate and Energetic team player.

• Polite, Patient and Strong Customer Service Skills

• Call-centre / Customer service experience will be an added advantage.

• High level of fluency in written and spoken English