IT Operations & Admin - #1100873

Job Highlights

• Industry: IT Technology

• Location: Kaki Bukit

• Working Days: Monday to Friday

Job Responsibilities:

• Provide operational and administrative support to ensure smooth day-to-day operations

• Perform routine monitoring to detect any issues

• Act as point of contact for enquiries, service requests and incidents

• Resolve basic issues according to standard operating procedures (SOPs) and follow through the escalation process as necessary

• Track all incidents to closure within service standards

• Perform data management and documentation duties to ensure accuracy of records

• Generate and prepare reports

• Source for viable vendors and request for quotation

• Identify opportunities for the automation of day-to-day operational processes such as data collection and tracking

• Design and implement automation solutions

• Support ad-hoc duties and projects as assigned

Job Requirements

• Candidates must possess at least a diploma

• Some background in IT will be an added advantage

• Excellent verbal and written communication skills

• Meticulous, with excellent record keeping and documentation skills

• Positive working attitude

• Willingness and capacity to learn new skills and technology

• Fresh graduates are welcomed to apply

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We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Mavenside Consulting Pte Ltd | EA License No.: 20C0204

Kerine Tan | EA Personnel No.: R2095889