FCL Customer Service Executive - #1100668

Responsibilities;

- To take charge of the co-ordination work for all incoming and outgoing shipments based on customer allocation

- Handle and process import and export shipping documents (including LC knowledge & Dangerous Goods)

- Liason work with customers, network offices, transporters, carriers and all other 3rd party vendors

- Manage shipping related enquiries from internal / external customers

- Trouble shoot operational issues encountered internally and externally

- Handle invoice, receipts and follow up on statement of accounts for payments receipts from customers

- Customize logistics solutions for customers, where needed

- Sourcing of space for FCLs based on customer requirements

- Deep selling to existing allocated customers

Requirements;

- Diploma / Degree in Supply Chain and Logistics

- Fresh Graduate is welcome

- Able to commit long working hours

- Familiar with shipping documentation and carriers

- Dangerous Goods Knowledge & Documentation Experience