Customs Brokerage Rater - #1100640

Our Customs Brokerage raters are responsible for managing import/export Customs clearance process following the country’s law, rules and regulations. Their primary responsibility includes providing their expertise in HS tariff classification, duties and tax valuation. They ensure that all shipments can be released on time as per UPS' service guarantee timeline to customers.

Job Responsibilities:

Manages Import/Export Customs Clearance Process

• Receive or download pre alert files from origin and check any discrepancy.

• Examine product information to ensure compliance with regulations.

• Perform classification/rating the shipments according to tariff coding system.

• Validate Customs duty & tax as required.

• Submit and receive customs clearance data via online as per UPS accommodated timeline cycle or before shipment arrival or depart.

• Send duties and taxes payment report to F&A upon Customs approval of the shipments.

• Provide shipments released report to Warehouse and Operations as per UPS accommodate timeline of delivery process.

• Prepare physical documentations (when necessary) to Operations to present at Customs Checkpoint for inspection or endorsement by Customs.

Other Brokerage Activities 

• Provide daily report of shipments’ movements within department.

• Manage daily shipments load.

• Perform daily on 99% on time released of all shipments by Customs.

• Track and monitor on hold shipments daily.

• Communicate with customers (when necessary) for any Customs related matter.

• Monitor all process and ensure compliance to Customs laws, rules and regulations.

• Coordinate with various departments and answer all enquires of brokerage matter spontaneously.

• Manage and assist to resolve Customs queries in a timely manner to meet customers’ expectations and avoid penalties.

Job requirements:

• Possess a Diploma in Logistics & Supply Chain, Customs Brokerage, or any other fields

• Possess at least 2-3 years of relevant experience

• Able to work independently and as a part of a team

• Self-driven individual with attention towards details and accuracy

• Display good written and verbal communication skills.

• Having the SC401 Customs Competency Test for Declarants certificate will be advantageous

• This role is on 5 days' work week. Candidates must be able to do day shift with rotating off days (i.e. NOT permanent weekends off).