Business Support Executive - #1100317

Brief:

#MKAJoycareTeam is expanding to SG! We are hiring for a Business Support Executive to support on sales administrative and operational matters, ensuring smooth and efficient sales processes.

Responsibilities:

• Handle the processing of various administrative services such as quotation, sales order, delivery invoice and data updating with accuracy and timeliness.

• Assist with customer inquiries and resolve issues or concerns.

• Ensure inventory management is well-managed with accurate stock levels.

• Maintain sales records and generate regular reports on sales performance, trends and customer data and prepare weekly / monthly sales report.

• Manage and update customer databases, ensuring accurate contact and order information.

• Provide support for sales meetings and presentations, including preparing materials and reports.

• Assist in organizing promotional activities, events and product launches.

• Establish and maintain good rapport with distributors and customers to ensure high level of customer satisfaction.

• Coordinate with various departments to ensure that orders are packed and delivered to customers on time.

• Work closely within the department to ensure new product launches, changes in pack designs, sales / promotion schemes, price and market surveys are conducted and implemented.

• Perform any other related duties as management and/or superior may require from time to time.

Requirements:

• Local Singaporeans only.

• Strong organizational and communication skills.

• Proficient in Microsoft Office.

• Proficiency in Mandarin required to deal with Mandarin-speaking customers from overseas.

• Ability to work effectively in a fast-paced, team-oriented environment.

• Detail-oriented with a focus on accuracy.

• Excellent interpersonal skills and a great team player.

• Self-motivated and able to work independently.