Receptionist / Customer Service Officer - #1099943

• Mon - Fri (8:30am - 6pm)

• Lorong Chuan (New Tech Park)

• Basic up to $3000 (depend on experience)

1. Customer Service Officer x2

Requirement:

• Prior experience in customer service is preferred.

Responsibilities:

• Attend to enquiries and provide necessary service to resolve customers' needs

• Manage and resolve customer complaints.

• Provide good customer service through product knowledge.

• Assist in resolving customer issues relating to orders and inquiries.

• Communicate with various departments and external parties to ensure timely and accurate order.

• Support any ad-hoc duties as when assigned by leaders.

1. Receptionist x1

Requirements:

• Prior experience in front desk, customer service, or administrative roles preferred

• Good communication skills and a customer-oriented attitude

Job Responsibilities:

• Serve as the first point of contact for customers visiting for product redemptions

• Handle customer inquiries politely and professionally (walk-in, phone, and email)

• Manage redemption records, verify documents, and issue items accordingly

• Maintain front desk cleanliness and organize the reception area

• Coordinate with internal teams on redemption stocks and schedules

• Provide general administrative support when needed