Part Time Ecommerce Operation Assistant - #1099678

We are hiring Ecommerce Operations Assistant

Responsibilities: 

• Attend to customers at the Click & Collect Counter on enquiries, concerns and requests regarding ecommerce orders. Maintain and provide good customer service levels at all times to fulfill customers’ ecommerce orders.

• Support the eCommerce operations team in the processing of ecommerce orders and returns from customers.

• Working with retail and third party delivery partners to ensure all orders and returns are fulfilled.

• Responsible for the day-to-day operations of the Click & Collect centre.

• Follow company’s guidelines on dress code, personal appearance, putting on name tag and required badges during store operation hours

Requirements:

• No experience is required; all are welcome

• Able to work retail hours which may include weekends and PHs

• On the job training is offered

• Be comfortable with operating POS system