Service Desk Agent (Staggered Shift)/$2.65K-$2.85K/5.5 Days (Edu) @ Upper Changi - #1099644

Welcoming your meaningful journey experience to join under SG Education Private Sector pacing, to contribute your invaluable asset skillset to the Eco structure backbone, sustaining a healthy society.  

See You Around & Thank You!

Job Opportunity Wise
Our Client: SG SME - Education - Design Innovation
Position: Service Desk Agent (Staggered Shift) (Urgent! ASAP)

Basic Salary: $2600~$2800
Additional Fixed Allowances: $50

Mon - Fri: 8am~6pm (Shift A - DAY）
Mon - Fri: 1pm~10pm (Shift B - EVENING）
Sat: 8.30am~1pm (Fixed HALF DAY）
Location: UPPER CHANGI (EAST)

Talent Competency Wise
• At Least 1 Year & or Onwards Experience in Service Desk / Help Desk Environment.

• Willing to Work Staggered Shifts. (Eg: Mon- Fri 8am~6pm or 8.30am~1pm & Saturday  8.30am-1pm)

• Relevant Technical IT Expertise & Skills. (Eg: Latest Windows, Linux & MAC OS as Highly Preferred)

• Good Telephony Skills. (Eg: Communications Skills, Phone Etiquette, Call Management - Manners)

• Good Problem Solving & Interpersonal Skills (Eg: Self-Awareness, Self-Control, and Motivated in Customer Handling). 

• Possess Good Bilingual Communication. (Written & Oral) (Eg: 7~10/10 Smooth Proficiency). 

• Demonstrate Proactiveness (Eg: Being Initiative, Tactful Handling & Willingness to Serve) 

• Able to Apply Knowledge with Other People, Especially During Crisis Situation. 

• Able to Express Oneself Clearly.

• Team Working Environment. 

 
JobScopes Duty Wise

• Provide 1st Level Technical Support to Users Over Phone, Addressing Technical Issue or Via Remote Assistance Tool & Emails.
• Escalation, Tracking & Resolution of All Incident/Service Requests/Problems Via Professional & Timely Manner.
• Maybe Required to Cover On-Site IT Support & If/When Necessary. 
• Ad-Hoc Administrations When Required.

We regret that only shortlisted applicants will be notified. We wish you all the best in your career search.

Nonetheless, we encourage & welcome all IT related skillset resumes to match with our on-hands clients job openings from time to time.

Agent: You Feng Yuan (Lennon)

Registration Number: R23115676

Recruitment Hub Asia Pte Ltd

EA License Number: 12C6135