Data Centre Operations Engineer - #1099550

Key Responsibilities:

1. Facility Management:

   • Monitor and manage data centre infrastructure including power, cooling, cabling, fire detection, and suppression systems.

   • Ensure cleanliness and tidiness of the data centre, reporting any abnormalities or rule violations.

   • Support maintenance, servicing, repair, and upgrading activities related to data centre facilities infrastructure.

2. Physical Access Control:

   • Manage physical access to data centres and racks, ensuring compliance with security policies.

   • Maintain physical key management and track access records.

   • Monitor and report any suspicious activities or security violations.

3. Asset Management:

   • Track and document all data centre assets throughout their lifecycle.

   • Ensure secure storage of assets, including backup media and storage devices.

   • Support asset audits, verification, and disposal processes.

4. Backup Media Management:

   • Coordinate with suppliers for off-site storage and retrieval of backup media.

   • Track inventory of backup media and handle faulty or damaged media.

   • Provide monthly reports on backup media inventory.

5. Incident and Problem Management:

   • Respond to and escalate incidents according to severity levels, providing regular updates until resolution.

   • Perform routine physical inspections and document findings.

   • Support service recovery and incident resolution efforts.

Qualifications:

• Education: Diploma in Information Technology, or a related field.

• Experience:

  • Minimum of 3 years of experience in data centre operations, including incident and vendor management.

• Certifications:

  • Data Centre Foundation (DCFC) or equivalent certification preferred.

  • ITIL v3 Foundation Certification.

• Skills:

  • Strong technical knowledge of data centre infrastructure and operations.

  • Excellent problem-solving and decision-making skills.

  • Ability to work independently and as part of a team.

  • Strong communication and interpersonal skills.