Client Experience Representative (Banking, East) - #1099072

Our Client is one of the world leader in banking space, they are currently hiring multiple customer service executive in a call centre environment to provide level 1 support to consumers.

Salary up to $4000 with Allowances (Shift work)

Training is provided

Location: West OR East

12 month contract

Job Description:

• Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.

• Ability to understand customers’ needs and provide appropriate solutions and attention.

• Identify cross-sell opportunities during customer interaction.

• Consistently deliver quality service to our customers to achieve total customer satisfaction.

• Solicit customers feedback and identify problem trends for improvement actions.

Requirements:

• Call Centre experience is an advantage

• Great interpersonal & positive attitude

• Proficient in MS Office

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R21103542 (Ling Kai Jin)

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