Crew, Guest Experience (Singapore Oceanarium) - #1099031

Responsible for delivering the highest standards of exemplary guest services experience consistently at front-gate and in accordance with the standards and requirements set by Resorts World Sentosa. 

Providing a welcoming front-gate experience at ticketing booth and ensuring guests have valid tickets for the admission for Singapore Oceanarium. 

Job Responsibilities: 

• Deliver positive guest experience for guests by making their day a pleasant memorable one 

• Ensure show readiness of the parks 

• Perform accurate ticketing transactions and admission requirements 

• Meticulous in fulfilling cash handling and redemptions as accordance to department’s SOPs

• Supporting administrative duties and ad-hoc assignments as required 

• Assisting guests with queries and feedbacks 

• Able to work both in an indoor and outdoor environment 

Job Requirements: 

• GCE N/O/A Levels, ITE Certificate or Diploma in Tourism or any other relevant discipline 

• Able to perform shift work, and willing to work during evenings, weekends and public holidays. 

• Able to stand for long hours and work in an environment where there can be hot, humid and wet weather.