(Senior Service Engineer) /& (Field Service Engineer) - Power System - #1098890

1. Field Service Engineer / Up to $4,500 +$250 Transport- Degree Entry welcome

• Installation/commissioning activities and on-site training to customers.

• Troubleshooting and site service to customers by ensure that the product is operational.

• Handles diesel generator sets by supporting departments in terms of service and training. 

• Ensures all technical and training documents are up-to-date. 

• Provides specific training to distributors/dealers for service/troubleshooting skillsets.

• Maintain close relationship with customers to ensure the issue is resolved. 

• Technical assistance on factory test of special projects, investigates root causes of failures.

• Handle customer on the warranty issues from technical aspect 

• Diploma/Degree in Mechanical/Electrical with 5 years of relevant experience. 

• Entry for Degree holder are welcome to apply

• Ability to travel in APAC/ SEA Region when required. 

2. Senior Service Engineer (Marine)/ Up to $6,000 + $250 Transport

• Standby support and 24/7 emergency call for customer support.

• Technical support, site recovery and maintenance responsibilities to distributors/end customers.

• Installation, commissioning & on-site training to support customers according to the scope 

• Generate a service report to customer, Investigate and handle customers’ complaints.

• Investigates root causes of failures and recommend solutions.

• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.

• Maintain relationship with key customers to ensure the follow through until the issue is resolved.

• Develop service training material, ensures all technical & training documents are up-to-date.

• Provide training to distributors & dealers for service and troubleshooting skillsets

• Diploma/Degree in Electrical/Mechanical/Mechatronic with 5 years relevant experience

• Knowledge in power generation products, Ability to travel in the APAC and SEA region

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894