Assistant Engineer (Customer Service) - #1098482

Assistant Engineer (Customer service)

 Job Description

 ·         Provide on-site technical support for clients, including installation, troubleshooting, product demonstrations and training sessions and site survey

·         Address and resolve customer issues promptly via email/ phone/message as the main contact point.

·         Strive to get up-to-date technical skills and knowledge to keep pace with industry advancement

·         Collaborate with the sales team in daily routine work

·         Build and maintain strong relationships with customers, ensuring high levels of customer satisfaction

·         Support on all technical, operations and logistic matters

·         Handle and liaise incoming shipment & outgoing vessel shipment orders

·         Prepare quotation/ delivery order and other documents

·         Other Ad-hoc duties as per assigned

Requirements

 ·         At least 1-2 years of working experience

·         Must be strong in written and admin duties

·         Must be able to work independently with teamwork spirit

·         Patient, flexible, and work with great hospitality

·         Strong communication and interpersonal skills

·         Willing to go to client site in the case of emergencies

·         Major in Engineering will be an advantage

Interested candidate may send in their resume either through email: [email protected] or whatsapp: 96518935