IT Support Engineer - #1098361

Our Client:

• Manufacturing Industry

• Wednesday - Sunday, 8.30am - 5.30pm

• East - Tampines

• Basic UP $4000 + Bonus

Responsibilities:

• Provide daily IT helpdesk and end-user support, including remote assistance when needed.

• Monitor and respond to issues in the ticketing system related to SFC/WMS and manufacturing systems, following standard procedures.

• Use basic SQL to extract system transaction data.

• Monitor network and server health; support production and testing environments; escalate critical issues.

• Troubleshoot and resolve label printing issues (Zebra/Sharp).

• Conduct IT internal audits and training to ensure compliance with company policies.

• Manage IT onboarding and offboarding processes.

• Handle IT asset procurement, setup, licensing, and record-keeping.

• Maintain the internal knowledge base; report recurring issues for root cause analysis.

• Troubleshoot system and application issues, and resolve hardware/software problems.

• Follow SOPs to monitor and clear real-time reporting backlogs

Requirements:

• Minimum Diploma in Information Technology or relevant studies

• Basic network and Wintel System Administration concept

• Knowledge of manufacturing system (MES, WMS) is a bonus

• No experiences is required, training will be provided

For interested applicants, please click "QUICK APPLY"

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