Customer Service Officer - #1097511

Customer Service Officer (Up to $3000)

Position 1

Responsibilities

·         Support on all technical, operations, and logistic matters

·         Handle and liaise incoming shipment

·         Prepare quotation/Delivery order

·         Update daily jobs on CRM system

·          Follow up with Customer on site situation/installation date/demo/training

·         Coordinate on all site installation/delivery schedule

·         Any adhoc duties as per assigned

 Position 2

Responsibilities

·         In Charge of all contracts and liaise with customers

·         Reply emails and answer phone calls for customers enquiries

·         Schedule daily jobs

·         Update daily jobs on CRM system

·         Work closely with technical team

·         Any adhoc duties as per assigned

Requirement

·         Min ITE or diploma in Engineering Discipline

·         At least 1 year of relevant working experience

·         Bilingual in English

·         Able to communicate with Chinese-speaking customers

·         Proficient in MS office applications

·         Good communication and negotiation skills

·         Posses initiative and able to work independently with minimal supervision

·         Able to work under pressure and meet tight deadlines

Interested candidate may email your resume to: [email protected] or whatsapp to: 96518935