Sales & Admin Coordinator - #1097372

Job Description:

• Prepare and generate quotations using the company’s software for tenders, ad-hoc jobs, new contracts, and renewals.

• Build and maintain long-term relationships with clients to drive repeat business and upselling opportunities.

• Follow up with clients on outstanding quotations and negotiate terms where necessary.

• Respond promptly and professionally to customer inquiries, and proactively resolve feedback or complaints.

• Collaborate closely with the Operations Team to to ensure smooth onboarding of new clients and fulfilment of service quality.

• Understand operational standards and procedures to effectively support new projects and maintain the existing customer base.

• Maintain and update company databases and filing systems, both physical and digital.

• Coordinate with Operations on scheduling manpower and equipment for jobs.

• Handle incoming calls, emails, and walk-in inquiries professionally.

• Liaise with vendors and suppliers on procurement matters (e.g., purchase of cleaning supplies).

• Maintain proper records for delivery orders, job completion forms, and client feedback.

• Perform other administrative or operational duties as assigned on an ad hoc basis.