Senior Manager, Technology - #1097319

Who We Are AETOS

is a purpose driven organization – securing our future for our families, our communities and our clients. We are anchored on strong fundamentals and values by going fast, going together and going beyond. Our People are our key enablers and we are committed to investing in their personal and professional growth. While security is our core business, we are solving real challenges by leveraging technology and integrated solutions that unify safety, security, facilities management (FM), sustainability and much more.

What Make Us Unique

We stand out by how we value our people – through learning and development. Our organization is built on a culture of ownership, an environment of trust and a commitment to go the extra mile for our clients. We are firm believers that success is never achieved alone but through collaboration, teamwork and a common purpose.

Key Responsibilities:

• Project Deployment (External Projects)

• Oversee full lifecycle management of external security system deployment projects.

• Lead the planning, coordination, and execution of system installations, integrations, and testing.

• Guide PMs in developing project schedules, scope definitions, and stakeholder communications.

• Ensure timely delivery, cost control, and compliance with safety and technical standards.

Maintenance Management (Internal & External)

• Manage preventive and corrective maintenance across all deployed systems, including both standalone and unified platforms.

• Ensure high system availability and compliance with SLA obligations for internal and external stakeholders.

• Oversee escalation handling and root cause analysis for complex issues.

• Continuously improve maintenance workflows, reporting accuracy, and platform performance monitoring.

Team Management & Leadership

• Lead and develop a multidisciplinary team comprising:

o Project Managers (PMs) – for project oversight

o Project Engineers (PEs) – for implementation and documentation

o Engineers (Es) – for configuration, testing, and support

o Technicians – for field installation and maintenance

• Provide mentorship, technical guidance, and clear direction to the team.

• Conduct performance reviews and identify training needs to support career growth and team capability development.

Operational & Technical Excellence

• Standardize deployment and maintenance processes across different project sites.

• Ensure adherence to cybersecurity and regulatory compliance for all systems, especially when integrated under a unified platform.

• Recommend system enhancements or upgrades to align with emerging threats and technologies.

• Support solution design and feasibility studies during pre-sales engagements.

Stakeholder Communication & Reporting

• Serve as the primary point of contact for escalations and high-level coordination with clients.

• Prepare and present project updates, risk reports, and performance dashboards to senior management.

• Coordinate with procurement for timely acquisition of hardware, software, and services.

Requirements:

• Degree or Diploma in Information Technology

• 6–8 years of experience in security systems deployment and maintenance, with 3–5 years in a senior leadership role.

• Strong experience in Milestone, HIK, CCTV & Door access system.

• Proven track record in managing large-scale projects and maintenance contracts.

• Strong leadership, project management, and cross-functional coordination skills.

• PMP, ITIL, or equivalent certifications preferred.