(Senior) Business Development Manager - #1097214

Job Responsibilities:

• Monitor & maintain business health of franchise markets
• Drive revenue in franchise markets via new business channels and territory acquisition 
• Maintain keen knowledge of franchise markets’ consumer patterns & trends
• Maintain continual communication & positive working relationship with franchise markets
• Support & share strategic and operational advice to franchisees with new outlet openings and when required 
• Ensure franchisees are kept abreast of newest product developments and SOPs, and oversee the roll-out in franchise markets 
• Maintain franchisee resource of training aids & marketing materials 
• Ensure franchise outlets are executed as close to principal as far as possible
• Develop, implement and execute training programs, policies and procedures for Franchise Partners, in accordance with the Division’s business objectives
• Monitor, coach and appraise the job results of trainers conducting all Training Programs
• Edit, compile, analyse and/or disseminate OER (Audit) results to all relevant stakeholders 
• Conduct business presentations to management 
• Supporting new market launches by planning relevant training programs and store attachments prior to its grand opening
• Generate reports and sales projections and market analysis as required 
• Work closely with Finance to ensure timely billings and collections from franchise markets 
• Updating & maintenance of existing franchisee data and databases 
• Other ad hoc duties as assigned

Job Requirements:

• Degree in Business/ Marketing or related discipline
• Min. 5 years working experience
• Experience in franchise markets preferred, ideally in F&B industry
• Keen business sense, interpersonal, planning, organisational & supervisory skills
• Expect frequent travel overseas 
• Competent in Microsoft Office Suite & Google forms
• Good written and verbal communication skills