Up to $2,600 Per Month | Customer Booking Assistant | 1 Year Contract - #1097099

Description:

• Assist customers on booking of facilities

• Ensure customers adhere to the booking terms and conditions and being prompt in their payment

• Manage the mailbox and ensure timely follow up on any booking requests received

• Attend to users’ feedback, queries, request for quotations and complaints

• To follow-thru any booking requests received (end-to-end process)

• Analyse/prepare booking reports when necessary

• Assist to perform user administration and system tests for the mobile application

Requirements

• Microsoft Office and Excel

• Customer Service Background

• Good writing and communication skills

• 2 years of experience in customer service

• Prior experience with facility bookings is preferred.

Salary and Benefits

• $2,500 - $2,600 Per Month

• 12 days of Annual Leaves and 14 days of MC

• Flexible working attire and future hybrid working arrangements

• Weekly Recreational activities for staffs

Work hours and location

• 5 days (Monday to Friday 9am to 6:30pm)

• Stadium