Sales Assistant - #1096784

Job Title: Retail Assistant - Bedding Specialist

Location: Singapore

About Us: Ekohome is recognized for offering a diverse range of high-quality products and exceptional customer service. We are currently seeking a motivated and customer-focused Retail Assistant to join our bedding department team. This is an exciting opportunity for someone passionate about home furnishings and dedicated to creating a comfortable and inviting experience for our customers.

Job Summary: The Retail Assistant - Bedding Specialist will be responsible for driving sales within the bedding department, providing expert advice to customers, and ensuring the department is well-stocked and visually appealing. This role requires a proactive individual who is comfortable with a dynamic retail environment, including working weekends.

Key Responsibilities:

• Sales & Customer Service:

  • Proactively engage with customers, identify their needs, and recommend suitable bedding products (e.g., mattresses, pillows, duvets, bed linens, protectors) based on their preferences and budget.

  • Achieve and exceed sales targets by effectively communicating product features, benefits, and promotions.

  • Provide in-depth product knowledge, including material composition, care instructions, and brand specifics.

  • Handle customer inquiries, feedback, and complaints professionally and efficiently to ensure customer satisfaction.

  • Process sales transactions accurately using the POS system.

• Stock Management:

  • Conduct regular stock takes and maintain accurate inventory records.

  • Monitor stock levels and proactively replenish display and selling areas to ensure product availability.

  • Prepare and submit stock orders to maintain optimal inventory levels, considering seasonal trends and customer demand.

  • Receive, unpack, and organize new stock deliveries, ensuring proper storage and merchandising.

  • Identify and report slow-moving or damaged stock.

• Merchandising & Store Upkeep:

  • Maintain a clean, organized, and visually appealing bedding display according to departmental guidelines.

  • Ensure all products are correctly priced and clearly tagged.

  • Assist with the setup of promotional displays and seasonal changes.

  • Adhere to all store policies and procedures, including safety and security protocols.

Requirements:

• Strong interpersonal and communication skills with a customer-centric approach.

• Ability to work independently and as part of a team in a fast-paced environment.

• Basic computer literacy.

• Physically able to stand for extended periods, lift moderate weights, and assist with moving bedding products.

• A strong work ethic and a positive, can-do attitude.

• Availability to work on weekends and public holidays is essential, with weekdays off on a rotating basis.

Preferred Qualifications:

• Knowledge of various bedding materials and their benefits (e.g., memory foam, latex, spring mattresses; cotton, linen, silk bed sheets).