Programme Management, Senior Executive (Tertiary Education) - #1096691

6-8 months Maternity Cover
Mon- Thurs: 8.30am-5.45pm, Fri: 8.30am – 5.15pm
West, Near MRT

About the Role:

Our client is looking for a dynamic and resourceful Programme Management Senior Executive to join a well-established executive education team. In this role, you will be responsible for the end-to-end programme management and delivery of professional training and executive education programmes. You’ll play a pivotal role in creating a seamless and engaging learning experience for participants while collaborating with internal and external stakeholders.

Key Responsibilities:

• Manage the full programme cycle — from customer enquiries, lead management, course application processing, funding compliance paperwork, to programme execution.

• Act as the main liaison between course participants, faculty, industry partners, vendors, and internal teams such as IT, Finance, and Operations.

• Respond promptly and professionally to all customer enquiries, ensuring a positive experience.

• Handle multiple programmes, tight deadlines, and high volumes of applications with strong prioritisation and time management skills.

• Manage on-site programme delivery and quickly address any operational issues or unexpected situations that may arise.

• Adapt to online and hybrid learning modes when required, with proficiency in platforms such as Zoom and Microsoft Teams.

• Ensure funding and compliance paperwork align with SkillsFuture Singapore (SSG) guidelines.

• Analyse programme data to generate operational insights and support decision-making.

• Contribute to operational improvement initiatives and propose ideas to enhance efficiency and service standards.

Requirements:

• Degree holder in any discipline.

• Minimum 2-4 years of relevant experience in programme management, event coordination, customer service, or administrative support — preferably in a corporate training, education, or large organizational setting.

• Proficient in Microsoft Office, Zoom, and Microsoft Teams.

• Excellent communication and interpersonal skills, with a professional and pleasant demeanour.

• Strong organisational skills with the ability to multi-task and manage deadlines in a fast-paced environment.

• A proactive problem-solver who remains calm under pressure.

• Familiarity with SkillsFuture funding frameworks would be an advantage.

Why Apply?

• Be part of a reputable executive education team supporting impactful leadership and management programmes.

• Collaborative, supportive, and dynamic working environment.

Apply below to explore this exciting opportunity.

Only shortlisted candidates will be notified

Mandy Tay R1654634
RecruitFirst Pte Ltd
E.A. 13C6342