Branch Manager - #1096604

Responsibilities:

• ‌Operational Management: Oversee the daily operations of the branch, ensuring compliance with company policies and regulatory requirements.

• Sales and Performance: Drive branch performance by setting and achieving sales targets, optimizing resources, and analyzing performance metrics.

• Team Leadership: Lead, coach, and mentor branch staff to ensure a cohesive and high-performing team.

• Customer Service: Ensure the branch delivers exceptional customer service, addressing customer concerns promptly and professionally.

• Risk Management: Identify potential risks and implement strategies to mitigate them.

• Financial Management: Oversee the branch's financial activities, including budgeting, forecasting, and reporting.

• Community Engagement: Represent Lending Bee in the local community, building relationships and promoting our brand.

Requirements:

• ‌Relevant experience in the financial services/sales/tele-call industry, with at least 3 years in a managerial role.

• Test-Qualified Manager (TQM) certified.

• Strong understanding of lending processes, products, and regulatory requirements.

• Proven track record of driving sales and meeting performance targets.

• Possess strong expertise in tele-calling and excel in delivering exceptional front-line customer service, consistently ensuring positive client interactions and resolutions.

• Excellent leadership and team management skills.

• Strong analytical, problem-solving, and decision-making abilities.

• Exceptional communication and interpersonal skills.

• Proficiency in relevant software and tools.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

We regret to inform you that only shortlisted applicants would be notified.

Dynamic Human Capital Pte Ltd | EA License No.: 12C6253

Han Tze Jian | EA Personnel No.: R1658384