Client Service Admin Support (Entry/MNC/East) - #1096345

Key Responsibilities

Inventory Management

• Prepare stock and indent reports.

• Coordinate with clients and warehouse for timely shipment processing.

• Raise purchase orders, manage stock adjustments, write-offs, item conversions, item creation, item suspension, destruction and other activities.

• Submit regular inventory reports and handle inventory-related issues.

 Billing & Reporting

• Perform accurate and timely client billing.

• Generate and compile regular and ad hoc reports as required.

Customer & Product Complaints

• Support the Client Service team in tracking and resolving complaints within set timelines

 Redressing Coordination

• Schedule and monitor redressing activities with internal teams and clients.

• Ensure timely completion and update clients on progress.

 Client Support

• Assist in relaying urgent client requests in the absence of the Client Service Specialist.

 General Administration

• Perform document control, archiving, and other administrative tasks as needed.

 Requirements

• ITE Grad / Diploma / Degree in Business Studies, Supply Chain Management or Operations Management, or relevant experience.

• Preferably 2 years relevant experience in data entry, clerical or customer support in logistics, warehousing, pharmaceutical or distribution industry.

• Fresh graduates are welcome to apply

• Preferred knowledge of SAP system and proficient in Microsoft Office tools and related software