Customer Service Executive (Freight) - #1095912

Job Detail:

• Basic Salary Up to $3500

• Working Day: Mon-Fri 8.30am to 5pm & Alternate Sat 9am to 12pm

• Location: Tuas (Transport Provided from Jurong East Bus Interchange)

• AWS + Variable Bonus + Yearly Increment 

Responsibilities:

• Lead and supervise the customer service team to ensure timely order fulfillment and smooth communication with customers via email and phone.

• Monitor shipments, ensure timely delivery, process billing invoices, and maintain key performance indicators for all operations.

• Conduct regular stock audits, cycle counts, and implement process improvements to boost efficiency.

• Develop, enforce standard operating procedures (SOPs), promote workplace safety, and foster a positive work environment.

• Collaborate with other departments to ensure seamless operations, address quality issues promptly, and perform additional tasks as assigned.

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

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Tan Theng Feng
Registration Number: R25127031
AlwaysHired Pte Ltd
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