Customer Service cum Billing Executive - #1095642

Responsibility

·         To handle customer’s enquiry and resolve any potential issue with their orders.

·         Input customers’ order into system and follow up closely to ensure timely delivery.

·         Build and promote strong, long-lasting customer relationships by understanding their needs.

·         To work with liners & carriers for good pricing & schedule.

·         Handle ship agency documentation and formalities

·         Offer one-stop services including Trucking & Warehousing services.

·         Perform any other ad-hoc duties and projects as assigned.

Accounting Duties:

·         Involve in billing and maintain accurate financial records and perform data entry and expense reports.

·         Assist with general administration and other ad-hoc tasks as required

Requirements

·         Minimum 1 years of related working experiences.

·         Excellent knowledge in all aspect of operations (booking, documentation & customs clearance processes in both import & export cargo).

·         Demonstrated ability to communicate, present and influence credibly and effectively at all level of the organization.

·         Strong team player & good organizational skills.

·         Self-motivated, strong desire to learn.

·         Required language(s) – Chinese & English – in order to liaise with Chinese speaking customers.