Senior Customer Support Executive (Aerospace) - $6000 - #1095603

• Entering of sales orders, amendments and engineering changes into Sales Order System.

• Keep customers updated on the status of their parts through weekly reports, customized reports and customer web base reports.

• Coordinate with other departments in resolving problems, expediting orders and managing shipment schedules.

• Handle customers’ enquiries and manage customer relationships.

• Update customers’ profiles, master pricing and product repair pricing in the system.

• Prepare Repair Capability Listing / Catalogue and load into web page.

• Drive continuous improvement and implement innovative solutions to meet customers’ requirements and optimize customer service processes.

• Support Request For Quotations/Quoting activities, including financial modelling.

• Review POs, Contracts, and correspond with customers to address PO discrepancies and ensure compliance to PO requirements

Requirements

• Min Diploma qualification

• 5-8 years experience in Manufacturing

Interested candidates please forward resume in MS Word to [email protected]

Roy Huang Peijie

CEI No: R1104471

EA License No. 99C4599

RCB No. 199601303W

We regret that only shortlisted candidates will be contacted.