IT Executive - #1095493

Key Responsibilities

• Maintain smooth operation and performance of all company IT systems

• Monitor LAN/network usage and ensure regular backups and system integrity

• Perform preventive maintenance and minimize downtime during peak hours

• Log and track system issues, changes, and resolutions

• Coordinate with vendors for system upgrades, support, and cost-effective procurement

• Support system audits and compliance checks with the Finance Department

• Manage antivirus software deployment and virus protection updates

• Track and ensure compliance with all software licenses

• Conduct training for internal staff and IT team on system use and best practices

• Support regional and HQ IT teams on system integration and infrastructure alignment

• Ensure data security through password control, backup verification, and secure storage

• Maintain client data integrity for Sales and Marketing operations

• Provide 24/7 IT support availability and handle emergency issues

• Step in for IT Manager when required to manage hardware and service maintenance

• Evaluate and recommend new IT systems and equipment to enhance operations

• Adhere to IT budget and capital expenditure policies

Key Skills & Experience:

• 2–4 years' experience in IT support, system administration, or related roles

• Proficient in Windows OS, Office 365, Active Directory, VPN, and firewalls

• Strong in network troubleshooting, remote desktop tools, and IT asset management

• Excellent communication, problem-solving, and multitasking abilities

• Regional IT support experience and occasional travel within Southeast Asia

• Holds a diploma or degree in Computer Science, IT, or a related field