Admin Assistant@Counter - #1095066

Roles & Responsibilities

• Work compulsory on Saturday and Sunday.

• No OT required.

• Work life balance.

Our Core Values:
B.E.S.T - Striving to make things Better, Easier, Speedier, and Trim
Growth Mindset - Always evolving and learning for growth
Respectful & Courteous - Treating all with dignity and kindness
Shared Responsibility – Working together for a collective goal

What will you be doing?

· Assist new customers at the counters and provide information about the services and answer inquiries.

· Answer reception phone calls and write down information.

· Capture incoming and outgoing vehicle details (Weight, No. of Pax, etc.) into the weighbridge system.

· Tally operations weighing details with the weighbridge details.

· Retrieve or create customer details via the system to create a payment voucher.

· Verify the accuracy of payment details.

· Initiate/verify authentication approval for payment.

· Handle customer issues and feedback

· Maintain accurate records of all transactions and interactions in both digital and physical formats.

· Regularly update and maintain customer and transaction records

· Maintain clear and effective communication with the operations team, drivers, and management to ensure smooth operations.

· Provide general administrative support for office consumables.

· Provide administrative support to operations and fleets.

What we are looking for

· Strong attention to details and accuracy in data entry

· Ability to work independently and as part of a team

· Proficient in basic computer application