Retail Executive - #1094746

Summary

We are seeking a professional Sales Executive to join us in driving sales and providing customers with a premium shopping experience.

Job Responsibilities

• Develop a deep and clear understanding of the company’s range of products and be able to communicate the information to customers clearly

• Drive sales and maintain a high level of customer service standards

• Handle customer enquiries, feedback, and complaints with professionalism and a problem solving attitude

• Prepare quotation, invoices and delivery orders

• Maintain the company’s inventory and order trackers to ensure that they are accurate and up to date

• Handle scheduling of deliveries for customers’ orders

• Company website review and updating to ensure that the information available online is accurate (e.g. production dimensions, stock availability)

• Handle basic documentation and record keeping (e.g. invoices and expense trackers)

Requirements

• At least 1-2 years of proven experience in lifestyle / luxury retail and customer service, preferably in the furniture industry

• Energetic and self-motivated with a positive mindset

• Professionalism and attention to detail

• Good communication skills and email/text/telephone etiquette

• Strong command of the English language, written and spoken

• Strong organization skills and ability to multi-task

• Adaptability and willingness to learn

• Proficient in Microsoft Word and Excel, Google Workspace tools

Working Hours

• On-site

• 5 or 6 day week, 9:30am - 7:00pm

• Ability to work retail hours (i.e. including weekends and public holidays) is essential