Key Account Exe/Customer Service(RFQ,Quotation,Jurong,Freight Forwarder, 5 days) - #1094709

Job Details

• MNC Freight forwarding company

• Mon to Fri, Office hours;Perm role with comprehensive benefits (AL,Bonuses -AWS and VB, medical benefits)

• Walking distance from Jurong MRT

• You must be sales oriented; Approximately 20-30% of the role involves reaching out to cold leads through cold calling. / Commission will be given

Job Responsibilities

• Shipment coordination for specific accounts

• Check freight rates, transportation charges, manpower charges and all other charges in order to prepare the customer’s quotation request.

• Prepare air freight, sea freight, and road transportation quotation.

• Follow up shipment movement with overseas agents and update customers closely.

• Maintain and update SOPs, contact matrix, and transport mapping

• Work closely with the customers on common/recurrent service issues and provide improvements/ solutions

• The flexibility of ideas to transfer risk management into alternative solutions to ensure any service disruption could be recovered smoothly

• Support on quotations, tender management

• Contact customers following sales call to ensure ongoing customer satisfaction and resolve any complaints

Job Requirements

• With at least 2-3 years of experience in the relevant industry

• Good team player with the ability to work independently

• Knowledge in Microsoft applications (Word, Excel and powerpoint)

Interested applicants, please send your resume to [email protected] or press "apply now"

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (R1219651)