Executive, Centre Based Care (1 year contract) - #1094518

• This role will support Manager, Centre-Based Care, to ensure smooth and effective execution of new care pilots, services and programmes aimed at enhancing client care quality and community care integration.

Working Location: Woodlands Care Home

• Provide administrative and operational support for new care pilots, services, and programmes for Centre-Based Care.

Publicity & Engagement

• Support publicity and engagement efforts, including engagement with both internal and external stakeholders, as required, to drive the take-up rate for the new care pilots, services and programmes

Project Management & Administration

• Support the planning and execution of new care pilots, services and programme

• Provide administrative support for the projects including referral management, data entry, and upkeeping of administrative documentation including project database

• Collect feedback for evaluation of service and care model

Day-to-Day Operations

• Oversee day-to-day operations of the pilot by planning and coordinating the scheduling of services, including the coordination / communication with NOK

  • Work with SCC/AAC team to coordinate the deployment of care staff to ensure smooth and optimal delivery of services as required

  • Work with AAC team to recruit micro-jobbers for pilots, and coordinate the activation of micro-jobbers as required

  • Work with Finance to ensure accurate billing for the pilots

  • Ensure smooth roll-out and operations by supporting referral management e.g. pre-admission intake, basic financial counselling, follow-up with service admission and discharge, and conducting of home assessments, as required for the pilot roll-out

  • Escalate cases requiring financial assistance to Medical Social Worker as necessary

Other Tasks and Responsibilities

• Any other tasks and responsibilities as assigned by Manager/Supervisor

Requirement

•  Degree in relevant field with at least 1 to 3 years of relevant healthcare industry experience 

• Proficient in Microsoft Office 

• Good communications and people engagement skills with ability to communicate with clients in their local dialect languages 

• Good organisation skill, with ability to multi-task and eye for details 

• Takes initiative to identify, plan, and implement ways to optimise work processes.