Manager, Sales - #1094386

Responsibilities

• Develop and implement sales development strategy considering TVS SCS capabilities, trade lanes and business plan to meet or exceed assigned sales targets

• Identify and jointly develop differentiators with internal stakeholders that will increase our new customer acquisitions and retentions e.g. IV specialisations and solutions etc

• Identify and win new customer opportunities by developing a strong pipeline and executing the opportunity win plan well

• Establish and manage network of customer contacts in order to build relationships and trust between TVS SCS and the customer at various levels

• Drive strategies to establish value-creating partnerships with customers

• Transform discussions of potential opportunities into actionable future plans with customers

• Maintain optimal sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors

• Optimise GP and adjust selling prices by monitoring costs, competition, and supply and demand

• Oversee coordination with relevant departments on meeting customers’ requirements

• Write up SOP for each secured customer and go through SOP with concerned operational parties to ensure that all understand the required processes

• Facilitate in resolving service issues with the customer as appropriate and requested

• Update all sales activities in Salesforce to ensure accurate and timely monthly sales reporting to the Country HOS and country / global management

• Develop and coordinate effective use of marketing collateral, materials and all customer related information with relevant team members in marketing and administration

• Perform any other job-related duties as assigned by the reporting manager and country / global management

Requirements

• Minimum Bachelor’s Degree in Marketing, Sales, or an equivalent field is preferred

• 5 to 8 years in sales positions in the Logistics or Freight Forwarding industry is preferred

• Proven experience in business development and strategic account Management

• Strong market knowledge in freight forwarding, supply chain solutions, preferably with specialisations in certain industry verticals

• A sound understanding of leveraging a sales process to uncover customer needs, present appropriate solutions and close business

• Must have experience in working within a multi-national / cultural environment

• Strong organizational, business writing and negotiation skills

• Proven ability to multi-task and drive profitable revenue from multiple accounts

• Strong leadership qualities and motivation skills

• Ability to communicate and interact effectively across various levels with internal stakeholders