Senior / Assistant Manager, Medical Affairs (Medicolegal) - #1094297

At JurongHealth Campus, we believe that our patients are the focus of our work and we render the best care and service to them. We are changing the face of public healthcare and carving out new paths to improve our processes and services. We value our team’s contributions and ensure that our staff are competitively rewarded and supported.

Join us, where we place the value of every staff member and the care of every patient at the centre of all we do.

• To execute risk management plans for medico-legal cases and clinical complaints so as to ensure effective resolution for the organization.

• To undertake specific tasks or projects that will promote good clinical care in the hospital.

• Manage medico-legal cases and clinical complaints to ensure effective resolution

• Manage claims process and coordinate the renewal and administration of medical malpractice coverage for the organisation

• Drive the ML education and communication arm to increase awareness of latest industry trends and issuee

• Serve as a Secretariat to Clinical Care Review Committee (CCRC)

• Manage ad hoc projects

Requirements

• A good basic degree from reputable university.

• Focused and motivated individual with relevant experience in case reviews and management of complaints.

• Strong team player with good interpersonal, communication and writing skills.

• Keen eye for details and a curious mind to deep-dive into issues.

• Excellent follow-up capabilities, ability to prioritise and handle several projects simultaneously.

• Skillfulness in handling people from different levels, backgrounds and personalities.

• Excellent senior stakeholder management skills, including ability to negotiate, inform about risk, influence to gain alignment and agreement.

About us:

Ng Teng Fong General Hospital (NTFGH) and Jurong Community Hospital (JCH), collectively known as JurongHealth Campus, are members of the National University Health System (NUHS).

We centre our culture and mission around our patients and design our processes to bring satisfaction to our patients and their caregivers. Our staff enjoy an open, collaborative and fun working atmosphere that enables each individual to perform and maximise potential. We take pride in treating our staff as one big JurongHealth Campus family, where everyone works together in a passionate and supportive environment.

If you believe in our purpose of delivering “Incredible Care & Health, together”, reach out to us today