Customer Service Executive - #1093700

JOB RESPONSIBILITIES:

• Ensure excellent service standards, respond efficiently to customers’ needs and maintain a high level of customer satisfaction.
• Handle and resolve our patient’s enquiries and/or feedback in a professional and tactful manner, including answering of phone calls.
• Main tasks include receiving patients at Reception counter/lounge, assist with Patient Registration, Billing/Payment and other administrative front-desk tasks.
• Assist with ad-hoc tasks assigned by the Management.

JOB REQUIREMENTS:

• Preferably with 2 years of relevant experience in healthcare or similar capacity.
• Possess strong communication skills, patient and genuinely excited to help customers
• Able to multi-task, problem-solve and manage time efficiently.

JOB DETAILS:

• 5 working days with 2 off days!
• 40 working hours per week.

JOB BENEFITS:

• Exciting career progression!
• Long service cash awards. Up to $2,000!
• Medical & Dental benefits.
• 14 days Annual Leave (Can increase up to 18 days)
• Additional leaves (Birthday, Marriage etc.)
• Performance bonus.