Business Process Re-Engineering Executive (SCM) (ID: 665833) - #1093672

Our client, a well-known MNC company is looking for candidates for the Executive, Business Process Re-Engineering position.

Responsibilities: -

• Part of an implementation team to implement in-house business application software:

  • Participate in business blueprints and designs for in-house business applications and ensuring -

    • appropriate cross-functions and cross-affiliates reviews of such business blueprints

    • the maximum level of global and region standardization that is possible

    • adherence to corporate governance framework

    • the processes are efficient across business functions and does not impede other functions from carrying out their activities after implementation.

  • Liaise with BPOs to ensure the blueprints and designs are appropriate and suitable to address operational needs whilst ensuring such business blueprints adhere to corporate governance framework.

  • Work with BPOs to develop and/or change business processes as appropriate to ensure success of business application implementation.

  • Support integration testing, user acceptance testing, end-user training and go-live support.

• Review and implement appropriate in-house business application software change requests:

  • Review change requests received from users with BAM to ensure that such change requests are appropriate and suitable for operational needs whilst ensuring -

    • the maximum level of global and region standardization that is possible

    • adherence to corporate governance framework

    • the processes are efficient across business functions and doesn’t impede other functions from carrying out their activities after implementation.

  • Work with BPOs in reviewing business blueprint deviations and amendment the change requests or business process with requestors, users and BAM.

  • Develop and/or change business processes as appropriate to ensure success of change requests implementation.

  • Support integration testing, user acceptance testing, end-user training and go-live support.

• Provide post-implementation support to super-users:

  • Create and implement programs that will provide refresher trainings to end-users in usage of business applications.

  • Create and implement programs on-boarding new users by providing the appropriate trainings in usage of the business applications.

  • Adequately address “how-to” queries from end-users.

  • Adequately support users in handling complex transactions in the business applications.

  • Escalate to BAM, cases that requires BAM intervention

• Review and develop any process enhancements and improvements.

  • Regularly review business processes (independent of any in-house business application softwares) with BPOs to improve on :-

    • Process efficiency

    • Address corporate governance concerns

    • Address external regulatory concerns

    • Work with BPOs to develop and/or change business processes as appropriate to ensure success of business processes changes implementation.

Requirements:

• Minimum Diploma or Degree in related discipline

• At least 2 - 4 years of relevant experience in SAP ECC or SAP S/4 HANA

• Possess good knowledge in business operations.

• Detail-oriented, Stead-fast, Self-motivated, Proactiveness

Interested candidates who wish to apply for the advertised position, please clock on “Apply”.

We regret that only shortlisted candidates will be notified.

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