Inside Sales - #1093624

Aramex has successfully introduced market-leading express delivery and logistics services to emerging economies. As a leading global provider of comprehensive logistics and transportation solutions, our breadth of services includes express courier delivery, freight forwarding, logistics, supply chain management, e-commerce, and record management services.

Aramex Singapore is expanding and we are seeking Inside Sales to join our Singapore team and will be reporting to the Head of Sales.

Job Responsibilities:

• Provide excellent customer service to prospects and existing customers, establishing rapport and building trust. 

• Generate revenue channels from Cross Selling and Upselling streams through outbound cold calling and other lead generation techniques. 

• Contact potential customers to present our products/services and explain their benefits and features. 

• Promote cost-effective service channels and increase the use of automation to streamline processes. 

• Engage with prospects to understand their needs, answer questions, and address any concerns they may have. 

• Drive the use of e-Tools across all customers to enhance efficiency and convenience. 

• Follow up on leads and inquiries in a timely manner to nurture relationships and close sales opportunities. 

• Meet or exceed monthly sales targets and quotas set by the sales manager. 

• Collaborate with the sales team to share insights, best practices, and feedback for continuous improvement of sales strategies and processes. 

Job Requirements:

• Proven experience in telesales or inside sales, preferably in the logistics or transportation industry. 

• Excellent communication and interpersonal skills, with a customer-centric approach. 

• Strong sales acumen and the ability to persuade and influence potential customers. 

• Ability to work independently and effectively manage time and priorities. 

• Results-oriented mindset with a drive to achieve and exceed sales targets. 

• Adaptability and resilience in a fast-paced, dynamic environment.