Executive Assistant / Secretary - #1093077

Title: SR&T Executive Assistant / Secretary

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you’ll do

• Serve as the primary point of contact for the Partner(s), responding to inquiries and providing in-depth research and follow-up on complex matters.
• Proactively manage and coordinate the Partner’s schedule, including high-level appointments, travel arrangements, and calendar updates, ensuring efficiency and alignment with priorities.
• Take ownership of a variety of executive-level administrative tasks, utilizing a strong understanding of office systems and procedures. This includes drafting correspondence, preparing expense reports through SAP, and creating impactful presentations and reports for the Partner(s) and senior team members.
• Oversee the management of routine correspondences, routes, and critical communications on behalf of the Partner(s), ensuring timely and appropriate responses.
• Take responsibility for processing billing invoices and maintaining precise records, ensuring all financial documentation is handled with accuracy and confidentiality.
• Lead day-to-day office operations, providing administrative support to the Partner(s) and team members through multiple communication channels, and ensuring smooth interactions with internal and external stakeholders.
• Maintain a highly organized and efficient filing system for critical documents, including contracts, client databases, engagement records, proposals, and staff management documents, ensuring all materials are easily accessible for senior staff.
• Collaborate and liaise with executive assistants, senior staff members, and teams across departments, facilitating seamless communication and operational support for the Partner(s) and service line staff.
• Act as a trusted advisor to the Partner(s), offering proactive solutions to optimize workflow, manage priorities, and ensure the effective execution of team objectives.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Associates / Senior Consultants / Assistant Managers across our Firm are expected to:

• Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams’ work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.

Requirements

• Confidentiality and Integrity – Demonstrates an unwavering commitment to confidentiality, with the ability to handle sensitive communications with the Partner(s) and senior team members with discretion and trust
• Collaborative Leadership – Proven ability to foster strong relationships and collaborate effectively with senior executives, cross-functional teams, and external partners, ensuring alignment and synergy in achieving organizational objectives
• Exceptional Communication – Superior written, verbal, and non-verbal communication skills, with the capacity to influence and engage effectively with senior leaders, business units, and partners at all levels
• Advanced Interpersonal Skills – Strong listening, facilitation, and presentation skills, with the ability to navigate complex situations and drive meaningful conversations across various stakeholders.
• Service Excellence and Innovation – Practical knowledge in leveraging cutting-edge technology to streamline processes and enhance service delivery, ensuring continuous improvement and value addition to partner relationships.
• Strategic Problem Solving – Demonstrates strong problem-solving abilities, with expertise in identifying root causes, implementing effective solutions, and driving long-term resolutions to prevent recurrence
• Educational Background & Experience – Ideally a university degree holder in Office Administration, Management, Commerce, or related fields, with a solid track record of progressively responsible experience in senior administrative or executive support roles.

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm’s business contact number or business email address.