Customer Success Manager - Entry Level! - #1092842

Customer Success Manager – Sydney

Looking to kick-start your career in sales? We’re hiring a Customer Success Manager to join our clients Singapore team! This role offers the chance to prospect into companies of various sizes and industries and learn from well-established and proven performers on a global scale.

As a Customer Success Manager, you’ll work with their customers, ensuring they maximize the value of their AI-powered platform. You’ll build lasting relationships, drive product adoption, and collaborate with internal teams to enhance customer experience.

What You’ll Do:

• Guide customers from onboarding to long-term success
• Develop and execute adoption strategies for businesses of all sizes
• Conduct training sessions and provide product best practices
• Identify growth opportunities through upselling and cross-selling
• Collaborate with Sales, Product, and Support teams to optimize customer experience
• Represent Luminance at global industry events and customer meetings

What We’re Looking For:

• Experience within a support, onboarding or customer success background.
• Bachelor’s or Master’s degree (2:1 / 3.5 GPA+) in a scientific or analytical field
• Highly organized, proactive, and results-driven
• Excellent communication and interpersonal skills
• Confident in presenting to diverse audiences
• Passion for customer success and cutting-edge technology

Salary:

Up to $75k base + super + bonus