Collections/Accounts Receivables Manager [Financial Institute/Credit Lenders] - #1092650

• Position            : Collections/Accounts Receivables Manager [Financial Institutes/Credit Lenders]

• Location            : Sin Ming Drive

• Working hours       : Monday - Friday 9am - 6pm

• Salary (commensurate with experience)          : Up to $6500 + AWS + Performance Bonus + 14 Days Annual Leave 

• Duration            : Permanent

• Industry            : Automotive/Automobile 

Main Responsibilities:

• Execute and oversee the collections department’s daily operational activities

• Analyse collections MIS to implement effective collection strategies and meet target delinquency & bad debt rates

• Collaborate with other departments to enhance overall customer experience and resolve issues

• Manage communication with customers regarding overdue accounts, using a balanced approach of firmness and empathy.

• Ensure adherence to legal and regulatory requirements related to collections and hire purchase agreements.

• Maintain accurate records of customer interaction and payment agreements.

• Identify and implement process improvements to streamline collections operations and adoption of best practices

• Effective deployment of collections tools including site visits and legal avenues to improve recoveries viz-a-viz costs

• Other ad-hoc activities assigned 

Requirements:

• Minimum 5 years’ proven collections experience in the hire purchase or financial services industry

• Minimum Diploma or equivalent qualification

• Strong leadership skills, with experience developing a team

• Experience in Auto hire-purchase collections & recoveries is an added advantage

• Bilingual in English and Mandarin to converse with Mandarin speaking associates

Email to: [email protected] or call me at: 6398 5682 for more information.

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Diana Okta Tio

Associate Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.