Product Solutions & Billing, Analyst - #1092584
AIA Singapore
It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.
And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.
Sound like you? Then read on.
About The Role
In this role, you will be responsible for ensuring timely and accurate issuance of Group Insurance Bills and Policy contracts in support of Corporate Solutions’ goals and vision
Responsibilities
- Review, issuance and delivery of Group Insurance policy contracts, endorsements and bills.
- Manage assigned portfolio and support projects efficiently and effectively.
- Track and monitor new business and policy renewal to ensure that information is received in a timely manner by working closely with colleagues from Sales and Marketing.
- Set up and review new business policies in core system.
- Provide accurate billing status and quality checks reports.
- Participate in projects that involves improvement of operations efficiency, which could include User Acceptance Testing.
- Ensure service level commitments are met.
- Maintain awareness on regulatory compliance risks.
- Communicate professionally and effectively with clients, agents, brokers and colleagues.
- Attend to the emails enquires promptly.
- Attend to walk in agents & customers
- Any other projects assigned.
- At least Diploma holder.
- Minimum 2 - 5 years operations experience in insurance industry, preferably in Group Insurance.
- Meticulous, good analytical, organization, communication and interpersonal skills
- Process oriented
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
ABOUT AIA
For over a century, AIA has served the ever-changing needs of our customers across Asia-Pacific. Our Purpose to help millions of people live Healthier, Longer, Better Lives is at the heart of everything we do.
As pioneering innovators, we’re now transforming AIA to be faster, simpler and more connected to create better solutions and impactful experiences for our customers and communities. AIA encourages and enables our people to act with clarity, courage and humanity in service of our Purpose.
JOIN US
At AIA, we believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. Whether it’s investing better wellbeing, inspiring better learning, building better relationships, or making a better impact on customers, a career at AIA will challenge you to find new ways to pursue your ‘better’.
AIA is committed to building a vibrant, diverse, and inclusive workforce for all employees to thrive in. Join us if you believe in creating a better tomorrow!
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